JOB POSTING: Tax Credit Assistant

Job Requirements:

• High School Diploma or GED; Bachelor’s Degree in Administration, Social Work or related field preferred
• Must have two (2) years computer and data entry experience and a minimum of five (5) years Housing Property Management and Leasing experience (tax credit knowledge preferred)
• Must have knowledge of Housing Choice Voucher (HCV) and Section 9 (Public Housing) Programs
• Must have good mathematical skills and working experience
• Ability to maintain good, accurate, detailed, organized, auditable Property Management records
• Basic working knowledge of laws relating to Fair Housing, landlord-resident relationships, leases, and contractual relationships
• Ability to speak and write effectively, including ability to speak in public before groups of people
• Ability to deal with residents in a fair but firm and effective manner
• Ability to identify and solve problems including both resident-related problems and property-related problems
• Ability to be on 24-hour property management emergency call-back
• Ability to obtain Low Income Housing Tax Credit Compliance certification and Public Housing certification within three (3) months of accepting this position
• Must take direction well and be a team player

Job Responsibilities and Duties:

• Assist with processing requests for rent adjustments in accordance with established procedures, including obtaining verifications, entering information into computer in a timely manner
• Assist with planning, developing, and implementing policies and procedures covering admission and continued occupancy of Housing Credit Programs
• Assist with maintaining current knowledge of Regulations as they pertain to Public Housing, Eligibility, Occupancy, and Fair Housing Compliance, Housing Choice Voucher (HCV)/Project Based Voucher (PBV), Tax Credit
• Assist with Annual EIV reports for residents of Section 9 Housing Credit development
• Assist with assuring annual inspections of all units are performed as per HUD Regulations/Management plan
• Assist with meeting with new residents at move-in to explain, in detail: the lease, schools, emergency and routine maintenance, exterminations, etc.
• Assist with promoting and maintaining good working relations with public and private agencies, with the resident and citizen organizations operating in the community, and actively participating when participation will enhance performance
• Assist with weekly property site inspection to enforce resident obligations to maintain their yards and report any deficiencies to Maintenance Department
• Assist with quality and consistency in operating procedures at all properties, interfaces on a continuing basis with Maintenance Department
• Assist with completing applicant interviews prior to placement
• Assist with ensuring proper vacating procedures are performed, including scheduling of move-out inspections
• Assist with timely and effectively reviews and coordinates solution for outcome for resident problems and complaints, disputes, and grievances, or seeking aid of appropriate agencies in more difficult cases
• Assist with investigation and follow-up as regards to resident fraud and failure to report income, including contacting Welfare Department, Credit Bureau, employers, or other agencies. Assist with ensuring all annual re-examinations are conducted with verified resident income, deductions, and family composition. Re-examinations will be conducted 60-90 days prior to recertification due date; residents will be notified no less than 30 days prior to a rent increase
• Assist with maintaining concise resident folders, which must include application, leases, inspections, verifications, memos, rules and regulations, meetings, contact sheets, etc. All entries to be in chronological order
• Assist with preparing all appropriate HUD reports, all accurate and on time, IHCDA/Investor
• Assist with approval of quarterly bad debt write-offs
• Assist in implementing all HUD regulations, incorporate changes to the Policy
• Assist with maintaining a minimum occupancy level of 98%, striving to maintain 100% occupancy at all times
• Assist with developing and presenting recommended housing management policies to the Property Manager and Executive Director
• Assist with making final determination in actions regarding transfers and lease terminations
• Assist maintaining uncollected rent percentage level of 2% or less of total rent
• Assist with ensuring utility (electric and water) meters are read monthly and bills issued to residents
• Assist with reviewing and verifying monthly tenant Accounts Receivable Reports
• Any and all other duties and/or responsibilities as determined by the Executive Director

Working Environment:

• Standard office setting
• Field work – property, weekly, common area inspections

This is not a full listing of the detailed duties of this position. If additional information is needed please contact the Personnel Office at (219) 853-6501.